Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone numbers, physical address
• Opt-In records and timestamps for all communication channels (SMS, emails, etc.)

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing reservation requests and payments, when applicable
• Communicating with you about your inquiries, appointments, and other transaction-related information
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

The Havenz Furnished Rentals provides furnished homes and private rooms for short-term and mid-term stays. By opting into our SMS messaging program, you agree to receive text messages regarding rental inquiries, property availability, reservation updates, appointment reminders, check-in information, customer support, and other service-related communications. Promotional messages will only be sent when you have expressly opted in.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
• We only send text messages to individuals who have expressly consented to receive them. We do not use purchased contact lists or send unsolicited text messages.

Consent to receive SMS messages is not a condition of renting a property, booking accommodations, or requesting information from The Havenz Furnished Rentals, operated by Yage Ventures LLC. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or receive assistance by replying HELP.

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours

Message Frequency & Content:

• Message frequency varies depending on your inquiry, reservation status, and communication preferences.
• Messages will be directly related to the services you have requested
• Marketing and promotional text messages are only sent after you have provided your express consent. Transactional and service-related messages may still be sent when necessary to fulfill your request or reservation.

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected].
• Customer support is available during regular business hours
• Phone: (405) 252-0092

SMS Data Protection Statement

Your SMS opt-in data, consent records, and phone number are never sold, rented, or shared with third parties or affiliates for marketing purposes. The only exceptions are:

• Service providers who facilitate the delivery of our text messages
• Legal requirements (court orders, etc.)

We implement reasonable administrative, technical, and physical safeguards to protect your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• Communication service providers (including SMS and email delivery platforms), CRM providers, payment processors, property management software, website hosting providers, and analytics providers solely as necessary to operate our business and provide the services you have requested.
• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets
• Any transferred information will remain subject to the commitments outlined in this Privacy Policy unless you are otherwise notified.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Administrative, technical, and physical safeguards designed to protect personal information
• Secure systems and access controls where appropriate
• Routine software and security updates
• Reasonable measures to prevent unauthorized access, disclosure, or misuse of personal information

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Measure website performance and analyze visitor interactions

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by The Havenz Furnished Rentals through our website and communications.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: